FAQ

ICI C’EST BABI — USA
Frequently asked questions about the brand, products, orders and services.

Brand & products

ICI C’EST BABI is a fashion and lifestyle brand inspired by Côte d’Ivoire, its identity, culture and contemporary energy. Our vision: you do not simply wear clothing — you wear an identity.
ICI C’EST BABI is a brand name and proper name. It remains unchanged in every language, including product names and brand communications.
Shop directly through our official stores or expressly authorized partners. Stock, pricing and availability may differ between the USA and Côte d’Ivoire stores.
Please review the size guide on the product page before ordering. Fit may vary by style, including regular, oversized, fitted, crop and performance cuts.
We make reasonable efforts to display products accurately. Slight color variations may occur because of screen settings, lighting, photography or normal manufacturing characteristics.
A preorder lets you reserve an item before it is immediately available. The product page will identify the preorder status and, when available, an estimated shipping period. If a significant delay occurs, we will provide the options required by applicable law.

Orders, shipping & returns

Prices on the USA store are primarily displayed in U.S. dollars (USD). Applicable taxes, shipping charges and other required fees are shown before the order is finalized when required.
Any shipping timeframe shown on the product page or at checkout is based on the information reasonably available when you order. If no shipping timeframe is stated, we follow the requirements that apply to online merchandise orders.
If we cannot ship within the promised timeframe, we will notify you and provide the options required by applicable law, including the ability to consent to a revised shipping date or cancel unshipped merchandise and receive the corresponding refund.
Unless a different policy is clearly disclosed before purchase, you may request a return within 14 days after delivery under our USA commercial return policy. Items should be unworn, unwashed, undamaged and returned with their original components. Legal rights concerning defective, incorrect or nonconforming goods are not limited by this policy.
Contact customer service promptly with your order number and photos showing the issue. After review, we will provide the appropriate remedy, which may include replacement, return, refund or another remedy required by applicable law.
When tracking is available, you can use the information provided after shipment or the ICI C’EST BABI order-tracking area.

Services, partnerships & privacy

Yes. We may consider creative collaborations, retail, media, events, sponsorships, artists, athletes, content creators and commercial partnerships. Any partnership must be approved in writing by ICI C’EST BABI.
Selected collections may be available to retailers and professional partners. Pricing, minimum quantities, territories and other B2B terms are handled under a separate agreement.
Brand names, logos, designs, photographs and other creative materials may be protected by intellectual-property rights. Unauthorized commercial use, reproduction or distribution is not permitted except with written authorization or where otherwise allowed by law.
Payments may be processed by specialized payment providers. ICI C’EST BABI does not claim to store complete card details when those details are processed directly and securely by the payment provider. See our Privacy Policy for more information.
This FAQ provides general information. Our Terms and Conditions, Return and Refund Policy, Privacy Policy and any mandatory consumer rights under applicable law control where applicable.